Care & Warranty

Our Commitment to Quality

Each 71 Jewellery creation is covered by a 1-year craftsmanship warranty, ensuring your piece is enjoyed for years to come.

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1. What the Warranty Covers

* Manufacturing defects
* Loose stones due to craftsmanship issues
* Faulty clasps or structural faults
* Prong tightening, if required

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2. What the Warranty Does Not Cover

* Normal wear and tear
* Scratches or dents
* Damage from impact, dropping, or improper handling
* Exposure to chemicals, perfumes, or moisture
* Lost stones caused by external force
* Bent prongs due to pressure

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3. Warranty Service

To request an inspection:
* Contact us with your order number and photos.
* Our team will assess the piece and advise if the repair falls under warranty.
* If covered, repairs are complimentary.
* If not, a repair quotation will be provided.

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71 Jewellery – Jewellery Care Guide

Designed to Last. Cherished to Forever.

Your jewellery is crafted with precision and deserves thoughtful care to preserve its brilliance.

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1. Everyday Care

To maintain sparkle and shine:
* Put your jewellery on last—after perfume, creams, and makeup.
* Remove before exercising, swimming, showering, or sleeping.
* Keep away from chemicals, chlorine, sunscreen, and hairspray.

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2. Cleaning

* Clean gently using warm water and mild soap.
* Use a soft toothbrush for diamonds.
* Pat dry with a soft, lint-free cloth.
* Avoid harsh cleaners or abrasives.

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3. Storage

* Store pieces individually to prevent scratches.
* Keep in a soft pouch or your 71 Jewellery box.
* Avoid humidity and direct sunlight.

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4. Special Materials (Mother-of-Pearl, Enamel, etc.)

* Avoid contact with water, perfume, heat, alcohol-based products.
* Clean only with a soft, dry cloth.
* Never soak or scrub.